FAQs About Assistance & Validation

I’m not sure this debt belongs to me. What should I do?

Follow the instructions on the reverse of your validation notice. You may also call Midland Credit Management at (877) 653-4161 if you have questions. If you have received a letter from Midland Credit Management that you believe is in error, please call MCM.

Can I get more information about this debt online?

If you have your account number, you can log in to your account online to view your current balance and review payment options. Please call MCM at (877) 653-4161 with any other questions.

My credit report says my account was “Charged-Off”. Do I still need to pay the debt?

Yes, a “charged-off” account is an accounting designation from the original creditor. You are still responsible for the account balance.